Terms of Service

Welcome to The Tax Helpline. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions of service. These terms apply to all clients, including those using our services for the first time.

Text Messaging Terms & Conditions

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at https://www.thetaxhelpline.com/.

Visit our Privacy Policy for privacy policy details.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from The Tax Helpline. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, and service notifications.

Message frequency varies.
Message and data rates may apply.
See privacy policy at our Privacy Policy.
Message HELP for help. Reply STOP to any message to opt out.

How do you obtain consent to send text messages?

We obtain consent through our web forms and service agreements.

We get consent by asking if you agree to receive conversational text messages from The Tax Helpline.

Services Provided

The Tax Helpline offers tax consultation, debt resolution services, and related assistance to individuals and businesses facing tax-related challenges. Our services include, but are not limited to, tax debt negotiation, filing assistance, and legal tax advocacy.

User Obligations

You agree to provide accurate and complete information about your tax situation and to cooperate fully with our staff. You are responsible for the timeliness of the information you provide, as well as for understanding your rights and obligations under applicable tax laws.

Fees and Payment

The Tax Helpline charges fees for its services, which will be outlined in your client service agreement. All fees are due as stated in your agreement, and failure to make timely payments may result in the suspension or termination of services.

Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy, available on our website, describes how we handle the personal information you provide to us.

Disclaimer of Warranties

While we strive to provide high-quality service, we cannot guarantee specific outcomes from our services. Tax resolution outcomes can vary based on many factors outside our control.

Limitation of Liability

The Tax Helpline shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

Termination

You or The Tax Helpline may terminate this agreement at any time. However, you are still obligated to pay any outstanding fees owed to The Tax Helpline for services rendered up to the point of termination.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the state of California, without giving effect to any principles of conflicts of law.

Changes to Terms of Service

We reserve the right to modify these terms at any time. Your continued use of our services following any such modification constitutes your agreement to follow and be bound by the terms as modified.

Contact Information

If you have any questions about these Terms of Service, please contact us at (949) 994-9174.